• Camera connection issues
• No cell notifications
• No email notifications
• Eyecopia not creating events
• Remote connection issues
• Web publishing issues
• Registration issues
• Video playback issues
• Video quality issues
• Unexpected shutdown issues

I am having trouble registering my Eyecopia license

Here are some important notes about the Eyecopia registration process.

• The purchase of one Eyecopia license provides you the ability to register one copy of Eyecopia on a single computer
• For security reasons, Eyecopia license keys expire 14 days after the Eyecopia Registration Information email is sent. Of course, a customer's license itself does not expire, just the key we originally supply. Once a key is registered on a computer, you will be able to use that same key at any time to re-register Eyecopia on that specific computer.
• The standard Eyecopia registration process does require an internet connection. However, we will gladly assist you in registering a non-networked system. Just contact us and we will provide you an alternate registration method.

If you have encountered issues with the Eyecopia registration process, please review the following information:

• If you have received your Eyecopia Registration Information, and have never registered successfully, please read our information on registering Eyecopia
• If you have registered in the past and are now attempting to reregister on the exact same computer, please see our guide on how to reregister Eyecopia
• If you have previously registered and are now trying to register on a different computer, please see how to move your Eyecopia license

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